Keep your referral management software. Add a packet review step.
AdmitScore™ sits beside your EHR, CRM, referral portal, and bed board. It reviews the referral packet for payer, authorization, documentation, medication, and care-need questions before you accept.
What referral management covers and what packet review covers
Many operators need centralized intake queues, communication tracking, referral-source reporting, bed availability, or EHR workflows. AdmitScore is focused on one step: a review of what staff should verify before an acceptance, deferral, or escalation.
| Topic | Broad referral management | Focused AdmitScore review |
|---|---|---|
| What it manages | Usually referrals, tasking, communications, bed status, CRM activity, or handoffs across locations. | Nothing in your intake queue. Staff keep using their existing operational systems. |
| What it reviews | Not the contents of the packet. | The packet itself: payer, authorization, documentation, medication, and care-need questions. |
| How they work together | Stays your system for the queue, communications, and bed status. | Added as the review step staff consult before accepting. Staff verify the findings and make the clinical, payer, operational, and legal decisions. |
AdmitScore fits when packet review is the time bottleneck
The best fit is a SNF team whose admissions staff and DON still check Medicare Advantage authorization readiness, skilled-need documentation, high-cost medications, carve-outs, and care needs by hand, at about 45 minutes of DON review per packet (estimate; how we estimate this). A review step fits when the immediate problem is packet review quality, payer questions, documentation gaps, medication questions, or consistency between reviewers.
Also see: referral packet review software, Medicare Advantage authorization, and denial-risk review.