Terms of Service

Terms and conditions for using VeriSight Analytics services

Last Updated: November 19, 2025

1. Agreement to Terms

By accessing or using VeriSight Analytics services ("Services"), including MDS Genie™, AdmitScore™, and any related products or websites, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

2. Description of Services

VeriSight Analytics provides AI-powered software solutions for skilled nursing facilities, including:

  • MDS Genie™: AI-powered MDS assessment assistance
  • AdmitScore™: Admission decision support and margin prediction
  • Custom AI Solutions: Custom software development

3. Account Registration

To access certain features of our Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

4. Subscription and Payment

4.1 Pricing

Our Services are offered on a subscription basis with pricing based on facility size. Current pricing is available on our pricing page.

4.2 Billing

  • Subscriptions are billed monthly in advance
  • All fees are non-refundable except as specified in our money-back guarantee
  • We may change pricing with 30 days' notice

4.3 Product Demos

We offer product demonstrations using synthetic data. Demo accounts do not process real patient data. A signed Business Associate Agreement (BAA) is required before processing any protected health information (PHI).

4.4 Money-Back Guarantee

We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied within the first 30 days of your paid subscription, contact us for a full refund.

5. Use Restrictions

You agree not to:

  • Use the Services for any unlawful purpose
  • Violate any applicable laws or regulations, including HIPAA
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Reverse engineer or decompile any software
  • Share your account credentials with others
  • Use the Services to transmit malicious code
  • Resell or redistribute the Services without authorization

6. Healthcare Compliance

6.1 HIPAA

For customers who process Protected Health Information (PHI) through our Services:

  • A Business Associate Agreement (BAA) must be executed before processing real PHI
  • You are responsible for ensuring your use complies with HIPAA
  • We maintain technical and administrative safeguards as required

6.2 Professional Responsibility

Our Services provide AI-powered suggestions and analysis. You are responsible for:

  • Reviewing all AI-generated suggestions before use
  • Making final clinical and business decisions
  • Ensuring compliance with applicable regulations
  • Training staff on proper use of the Services

7. Intellectual Property

VeriSight Analytics retains all rights to the Services, including:

  • Software, algorithms, and AI models
  • Trademarks and service marks
  • Documentation and training materials
  • Website content and design

You retain ownership of your data and receive a limited license to use our Services.

8. Data Ownership and Privacy

You own all data you upload to our Services. Our use of your data is governed by our Privacy Policy. Key points:

  • We do not sell your data
  • We use your data only to provide and improve our Services
  • PHI is processed in accordance with HIPAA and your BAA
  • You can request deletion of your data at any time

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with notice
  • Experience occasional outages due to circumstances beyond our control
  • Modify or discontinue Services with reasonable notice

10. Termination

10.1 By You

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

10.2 By Us

We may suspend or terminate your access if you:

  • Violate these Terms
  • Fail to pay fees when due
  • Use the Services in a manner that harms other users

10.3 Effect of Termination

Upon termination, your right to use the Services ends. We will provide reasonable opportunity to export your data.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF RESULTS

Our AI suggestions are tools to assist decision-making, not replacements for professional judgment.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERISIGHT ANALYTICS SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • DAMAGES EXCEEDING THE FEES PAID IN THE PRIOR 12 MONTHS

13. Indemnification

You agree to indemnify and hold harmless VeriSight Analytics from claims arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights

14. Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Dane County, Wisconsin.

15. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or through the Services. Continued use after changes constitutes acceptance.

16. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and VeriSight Analytics
  • Severability: If any provision is found unenforceable, the remaining provisions continue in effect
  • Waiver: Failure to enforce any right does not constitute a waiver
  • Assignment: You may not assign these Terms without our consent

17. Contact Us

For questions about these Terms, please contact us: