What to measure in a 90-day admissions review pilot, including DON time per packet.
Record four things before the pilot and again during it: review consistency, clarification quality, time per packet, and recurring gaps. Facility staff verify each output and keep the final decision.
Track review time alongside consistency and clarification quality
The readout helps your team decide whether AdmitScore™ fits how your admissions team works. Fill in the Before column from your current process and the During column as the pilot runs.
| What to track | Question for the readout | Before | During |
|---|---|---|---|
| Review consistency | Did staff see the same payer, medication, documentation, and care-need categories across similar packets and shifts? | ||
| Clarification quality | Did outputs produce useful follow-up questions for case managers, payers, pharmacy, therapy, nursing, or administrators? | ||
| Time per packet | How many minutes did the DON or admissions coordinator spend per packet before and during the pilot? Our planning estimate is about 45 minutes down to about 15; measure your own (how we estimate this). | ||
| Recurring gaps | Which referral sources, payer categories, or packet types repeatedly created missing documentation or escalation needs? |
Also note how long staff took to check findings against the source pages, and which referrals your team accepted, deferred, or declined, so the readout does not depend on memory.
What the scorecard can support
A scorecard can support claims about what you recorded: how consistent the review was, how useful the follow-up questions were, and how many minutes each packet took. It cannot support claims about reimbursement, payer approval, denial prevention, or admission outcomes.
Should a pilot scorecard promise ROI?
No. Treat any ROI figure, including our time-savings estimate, as an estimate to test against your own minutes per packet (how we estimate this).
Can the scorecard use synthetic examples?
Yes. Public examples should use synthetic referral packets and no PHI. Live packet review requires proper agreements, permissions, and facility-specific controls.
Questions about measuring a pilot?